Jane Boucher, CSP
Building A High-Performance Work Team
Effective teamwork “pays its own way” with greater productivity and profits in your organization. This
seminar addresses how to out together a strong team, focusing on the characteristics of a good team.
Participants will learn how to test the team’s effectiveness, and how to improve its performance.

Barbara Goldsmith, PhD– AACC, Caritas Christi Healthcare
Laboratory Medicine: Highlights from the Commissioned National Status Report and What it Means to You
Laboratorians are facing significant challenges given our economy, aging number of professionals in the
field and proposed changes in healthcare that may result in a paradigm shift in the way we provide
laboratory services. This talk will cover the current state of laboratory medicine with regard to growth,
workforce, quality and regulatory issues and highlight changes and challenges that impact these important components. New technologies and areas of development will also be discussed with respect to their influence on the future laboratory medicine.

Diana Blanco, MT SC(ASCP)– ITC
Regulatory Compliance Update
The goal of this session is to assist the Point of Care Coordinator in maintaining compliance through review of the current regulations and discussion of issues that may have future implications.

Dave Levine & Jason Coons– TechSolve
Lean and Six Sigma Demystified
The presentation will attempt to simplify and explain the differences between Lean and Six Sigma
improvement techniques while drawing upon recent hospital laboratory case studies to demonstrate the
concepts. The presentation will also explain when to use each of the techniques in the laboratory to
optimize improvement results. In addition, hands-on exercises will be used to engage the audience and help simplify and clarify the concepts.

Kenneth Blick, PhD– BIOSITE
POC Strategies for Rapid Multi-Marker Cardiac Algorithms
The talk will focus on outcomes that can be achieved (clinical, operational and economic) using a rapid
rule-out protocol employing POC cardiac markers.

Patsy Bryan, MT(ASCP), SBB– Good Samaritan Hospital, Dayton
Pam Kotynski, (ASCP)– Bethesda North Hospital
Good Practice Sharing
This presentation will detail some improvements that were made in our Histology and Cytology areas of the laboratory as a result of the deployment of a lean team in the area. The team goals were to improve quality, eliminate waste and improve service while reducing costs. Outcomes have been significantly positive among our physician customers and all goals were met.

Debra Beach– Soroptmist International of the Americas
Duct Tape for Laboratory Managers: Collaborative Solutions for Your Top Management Issues
This session is based on a national survey of managers and directors in clinical laboratories. While size
and scope of operations do make a difference, the issues and challenges are strikingly universal.
Managing people and processes to get the desired outcomes is always challenging, and often in different ways on the same day!
With complex regulatory environment, chronic staffing shortages and constant budget cuts, the day to
day life of a lab manager is tough and getting tougher. And yet the work is so important and essential to
patient care–managers have to stay in the game.
“Duct Tape” will present the top issues as identified by your peers and colleagues, along with practical
and creative solutions.

Jeffery Dlott, M.D.– Quest Diagnostics, Nichols Institute
Case Studies in Coagulation– Lesson in Quality and Safety
Cases studies will be presented that highlight opportunities for laboratories to improve patient safety,
decrease misordered tests, decrease shot-gun ordering, and arrive more quickly at diagnosis.
Christopher Young, CHC– Laboratory Management Support Services
Legislative and Regulatory Update
This session will present the most current legislative and regulatory issues that will be affecting the
clinical laboratories in 2009. This will include information about Medicare and Medicare rules, regulations and reimbursement, Stark and Anti-kickback updates, compliance programs, FDA changes and legislative issues or initiatives.

Kim Gilonski– Mid America Clinical Laboratories
New Molecular Testing Review: Respiratory Viral Panel
The new molecular RVP test was FDA approved in 2008. Fall and winter if 2008-2009 is the first full
influenza season that this new test has been available. I will review the features of the assay and review
information obtained during this flu season in regards to the utilization of this new test.

Terry Jo Gile, MT(ASCP) MA Ed– Safety Lady LLC
What’s New in Laboratory Safety for 2009?- Ask the Safety Lady
The Safety Lady is here to share her expertise and preview some breakthrough safety strategies that will put you ahead of the learning curve. This program will help you bounce back from an OSHA inspection, as well as justifying the return on investment with ergonomic improvements. It will cover the new Global Harmonizing System and how it will impact your Chemical Hygiene Plan. The latest computer based competency testing and the impact of the new CLSO document on laboratory waste management will also be reviewed.

Ann Smith, MT(ASCP),FACHE– University of Kentucky Chandler Hospital
Leadership Challenges of the 21st Century
Leadership is something that we know when we experience it but are often puzzled about how to define it. As we enter this new millennium we are encountering unique challenges. This is an opportunity to discuss some of those challenges and what we can do to become the leaders we need and want to be.